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Cheshire Cheese’s Challenge

The Cheshire Cheese Company is an ecommerce company selling food and beverages. They needed to increase prospects to boost on-site conversions. Their hope was to prospect new audiences and retarget existing audiences.

Previously, they had used Paid Social to rely heavily on lookalike audiences with little sign of testing against other, new audiences. Their focus at this time was also fully on lower value products; accidentally keeping their average order value low and so failing to effectively showcase the real treat they had on offer, their best-selling food hampers.

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Nothing can get cheddar than this 

Cheshire Cheese decided to join forces with Dark Horse. And Dark Horse was systematic in its approach, making sure that the strategy was clearly laid out with a forensic approach to achieve the results needed.

We tested against multiple prospecting and retargeting audiences including interest, lookalike, social engagers, and web visitors as well as introducing new Advantage Shopping Campaigns. We also made creative recommendations; diversifying ad formats and messaging whilst prioritising showcases featuring hampers and gift set products on offer.

Following the introduction of the Advantage Shopping Campaigns in particular, performance across the account significantly improved because the strategy allowed machine learning algorithms to target those most likely to convert.

Although Dark Horse tested multiple interest audiences, the targeting options were actually quite limited in relation to the Cheshire Cheese Company brand due to their very specific product offering, a challenge that Dark Horse rose to regardless.

Despite this limitation, the Advantage Shopping Campaigns proved very efficient and the shift in focus towards hampers and gift sets resonated well with audiences, resulting in a 169% increase in clickthrough rate to the Cheshire Cheese website in the first 3 months of working with Dark Horse (despite it being “out of season” for the brand at the time) vs. the 3 months prior.

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Life‘s so gouda

By making creative recommendations and providing examples and on-going tests, Dark Horse increased clickthrough rate by 62.8% across October and November vs. the previous year.

We also recommended introducing a minimum Return-on-Ad-Spend [ROAS] target, which allowed Cheshire Cheese to significantly scale their ad spend, increasing revenue by 109.5% YOY in October and November as well.

 

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109.5%

increase in revenue YOY

62.8%

increase in clickthrough rate

Electric Ride on Cars (EROC) is the UK’s leading electric ride on cars specialist developing high-quality products that are interesting for kids, and also enjoyable. It came to Dark Horse because the previous agency generated a suboptimal performance. EROC wanted to grow and it knew that better results could be achieved. Dark Horse needed to get stuck under the bonnet.

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161%

Increase in ROAS

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