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We’re sorry

16/05/2024

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Luke Burdon
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Our public apology and commitment to transparency

At Dark Horse, we believe in being open and honest with our clients. Today, we want to make a public apology for the unprecedented success we’ve brought to our e-commerce client accounts, resulting in remarkable growth.

We acknowledge that our approach may have led to a severe and continuous lapse in judgement. While we have been transparent about charging clients a percentage fee of click-spend, we understand that the substantial increases in revenue during peak periods, such as Black Friday and Christmas, have caused concerns.

Recently, we’ve received feedback from clients expressing dissatisfaction with increased invoices due to the substantial returns we’ve generated for them. One client even complained about a staggering 368% increase in revenue year on year.

We want to express our sincere apologies to our clients. We understand that the success we bring may come with unexpected financial implications. We’re sorry if our payment structure has caused any discomfort.

If you’re an e-commerce company seeking to make too much money and you are willing to pay our respectful fee, contact Dark Horse today.

 

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